Techcroud Outsourcing IT
Techcroud Outsourcing IT include the most complete end-user support (Service Desk, Desktop Management and station care), the administration of LAN/WAN, server infrastructure and security infrastructure, as well as the management of IT processes in accordance with best practices, latest recommendations (e.g. ITIL) and service level agreement (SLA/KPI). Depends on the customers’ needs, Techcroud provides services remotely and locally. Large and medium enterprises often choose to outsource IT systems and services to improve core competencies and reduce operating costs.
We use the latest technologies that enrich the customer experience and provide a seamless customer journey across all channels. We also believe in making the most of our talented peoples time, and a service augmented with a virtual workforce not only maintains great service delivery but also drives cost and support efficiencies.
Techcroud also provides services related to advanced server, matrix, or database systems, i.e. all critical systems of key business importance, which are also the most demanding in terms of availability and reliability. In order to fulfill customers’ needs, Techcroud provides services remotely and locally, at client’s premises.