Techcroud Outsourcing IT

Techcroud Outsourcing IT include the most complete end-user support (Service Desk, Desktop Management and station care), the administration of LAN/WAN, server infrastructure and security infrastructure, as well as the management of IT processes in accordance with best practices, latest recommendations (e.g. ITIL) and service level agreement (SLA/KPI). Depends on the customers’ needs, Techcroud provides services remotely and locally. Large and medium enterprises often choose to outsource IT systems and services to improve core competencies and reduce operating costs.

Dedicated qualified engineers

The site support engineers have a deep understanding of the sites they support, they’re responsible for representing the service, and understanding the issues and requirements of their end users.

Technology availability

We work with companies, which are the world's leading suppliers of equipment, services and technologies. For our Clients, the partnership with leading providers of information technology means, above all, the highest availability for IT data center service with all hardware producers.

Cost optimalization

Based on the scale effect, ​own IT infrastructure enable us to provide the highest quality of services and years relationships with the technology providers Techcroud offers attractive price and costs optimizations in majority of IT services for data center infrastructure.

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#Techcroud Experience

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We use the latest technologies that enrich the customer experience and provide a seamless customer journey across all channels. We also believe in making the most of our talented peoples time, and a service augmented with a virtual workforce not only maintains great service delivery but also drives cost and support efficiencies. 

Robotic process automation for standard repeatable tasks 

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Guaranteed service level agreements available with 24x7 and 9x5 

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Customer experience improvement – data analytic

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Techcroud also provides services related to advanced server, matrix, or database systems, i.e. all critical systems of key business importance, which are also the most demanding in terms of availability and reliability. In order to fulfill customers’ needs, Techcroud provides services remotely and locally, at client’s premises.

Schedule a no-cost consultation with one of our highly-skilled expert